Terms & Conditions
Pickup T&C
No minimum order amount is required for pickup (before GST).
Processing fee of $1.50 applies.
Estimated waiting time for orders is as below.
Kindly note that waiting time may vary due to unforeseen circumstances and during peak periods.
For orders below $80 : 35mins
For orders $80 to $120 : 45mins
For orders $120 to $190 : 80mins
Ordering Period : Monday to Sunday, 10am - 9pm
Pickup Period : 11.45am – 9.45pm
Kindly present your payment confirmation order number or mobile SMS receipt upon collection of order at the store.
Only Credit Card payment is accepted.
Prices and information may be subjected to changes without prior notice.
Prices shown are before GST.
Pictures shown may not be representative of the actual items.
Quantity of condiments assigned to each order will be allocated based on standard packing guidelines.
In the event an item is not available, we will replace an item of equivalent quality and price OR a partial refund will be done which requires a 3 to 7 working days to process.
Reserves the right to change any promotional menu.
Kindly note that waiting time may be longer for late collection of orders as we will only hold orders for 30mins to ensure freshness.
Order cancellation refund request with less than 1 hour before collection time is subjected to a 30% penalty fee once order has been made.
A $10 admin fee payable in cash is imposed for a change of self collection / delivery address upon confirmation and payment of orders and requires a 2 hours notification before it can be accepted.
To ensure freshness, food should be consumed within the time stated on the delivery box and within the same order date.
A minimum spent of $50 for E voucher redemption is required and is not valid with promotional or discounted items.
10% discount is not applicable for seasonal or promotional products.
Payment Method
We work with third parties who provide services such as data analysis, surveys, research, payment processing, order fulfillment, IT services, customer service, credit card processing, honorarium payment, and other similar services. We may share Personally Identifiable Information (PII) about you with third parties for the purpose of enabling these third parties to provide services (for example, if you choose to make a purchase through the Site, we may share your Payment Information or other PII with our third party service providers to fulfill your purchase, including, without limitation, to process your credit card). These service providers are given access to PII needed to perform their functions, but are restricted from using the PII for purposes other than providing services for us.
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Delivery T&C
No minimum order amount is required for all delivery location except restricted areas and Sentosa. (before GST).
Variable delivery charge applies with a $5.50 standard delivery charge before GST and additional delivery surcharge is applicable above 4km distance.
Delivery charge of $6.00 is applied for call in order request.
Member delivery waiver of $5.50 value will be deducted for order above $50.00. Any additional delivery charges applies due to distance.
Processing fee of $1.50 applies.
All promotional offering is not available with multiple discounts.
A minimum spent of $50 for E voucher redemption is required and is not valid with promotional or discounted items.
E voucher reward value is based by per order receipt.
5% Off Peak delivery 2pm to 6pm promotion is strictly for online delivery ordering with Visa or Mastercard payment only and not valid with discounted menu items.
All items in sets or combos are fixed.
Only CREDIT CARD (Visa/Mastercard) is accepted.
Terms and conditions of 'Promotions' apply.
For orders up to $150 and less than $250, please place your order at least (2) hours or 1 day in advance.
For orders between $251 and above, please place your order at least (3) hours or 1 day in advance.
Quantity of condiments assigned to each order will be allocated based on standard packing guidelines.
Prices shown are before GST.
All menu prices may be subjected to change without prior notice.
In the event an item is not available, we will replace an item of equivalent quality and price OR a partial refund will be done which requires a 3 to 7 working days to process.
Reserves the right to change any promotional menu.
Order cancellation refund request with less than 2 hours before delivery time is subjected to a 30% penalty fee once order has been made.
A $10 admin fee payable in cash is imposed for a change of delivery address upon confirmation and payment of orders and requires a 2 hours notification before it can be accepted.
To ensure freshness, food should be consumed within the time stated on the delivery box and within the same order date.
Please kindly note that all special requests may be subjected to availability and additional charges.
Please allow for additional delivery time in the event of changes to orders after confirmation.
Pictures shown may not be representative of actual items.
Delivery time may vary due to bad weather and to help ensure the safety of our delivery riders, delivery may be temporary unavailable in selected areas due to bad weather and unforeseen circumstances.
In compliance with the Personal Data Protection Act 2012, I hereby give my clear and unambiguous consent for my personal data to be collected for my purchase on Sakae Delivery.
I would like to subscribe to receive store, brand promotions and offers, events via SMS/MMS on my contact number, email and direct mailer.
We are not accepting any orders into Jurong Island , Sentosa and Restricted areas with pass exchange.
Delivery Hours: 11.30 am – 10.00 pm
Operating Hours of Delivery Hotline: 10.00 am – 10.00 pm
Last Order For Delivery: 9 pm
Special Occasion
Please order (1) day in advance for delivery on Eve of Public Holiday and Public Holiday.
Payment Method
We work with third parties who provide services such as data analysis, surveys, research, payment processing, order fulfillment, IT services, customer service, credit card processing, honorarium payment, and other similar services. We may share Personally Identifiable Information (PII) about you with third parties for the purpose of enabling these third parties to provide services (for example, if you choose to make a purchase through the Site, we may share your Payment Information or other PII with our third party service providers to fulfill your purchase, including, without limitation, to process your credit card). These service providers are given access to PII needed to perform their functions, but are restricted from using the PII for purposes other than providing services for us.
Select Delivery Outlet
